Privacy policy

Privacy Policy

At VELOCE, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, and email.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or initiate a return, we imply that you consent to our collecting and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent or provide you with an opportunity to opt out.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time by contacting us at support@veloce.es

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide us.

However, certain third-party service providers (such as payment gateways) have their own privacy policies regarding the information we must provide them for purchase-related transactions.

We recommend you read their privacy policies so you can understand how your personal information will be handled.

Please note that certain providers may be located in or have facilities in a different jurisdiction than you or us. So if you proceed with a transaction involving a third-party service, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

For example, if you are located in the EU and your transaction is processed by a payment gateway in the United States, your personal information may be subject to disclosure under U.S. legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Links:
When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies we use. You can choose whether to opt out or not:

  • _session_id: Unique token, sessional – stores information about your session.

  • _shopify_visit: No data held, expires 30 minutes from the last visit.

  • _shopify_uniq: No data held, expires at midnight – counts visits per customer.

  • cart: Unique token, persistent for 2 weeks – stores cart contents.

  • _secure_session_id: Unique token, sessional.

  • storefront_digest: Unique token, indefinite – used for password-protected storefronts.

SECTION 7 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon being posted on the website.

If we make material changes, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing our services.

SECTION 9 – WHATSAPP BUSINESS

By contacting us via WhatsApp Business, you agree to share your phone number and message content for customer support purposes only.
We will never use this information for marketing without your explicit consent.
You may request deletion of your WhatsApp data at any time by emailing support@veloce.es

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend, or delete any personal information we have about you, register a complaint, or simply request more information, contact our Privacy Compliance Officer at:

📧 support@veloce.es
🏢 VELOCE
2803 Philadelphia Pike, Claymont, DE 19703, United States.